Privacy Policy / Déclaration de la confidentialité

Effective/Mise-à-jour: 2024-02-23


This Privacy Statement applies to personal information collected by the operations of Yvens Banatte  and its subsidiaries, related entities, and affiliates at physical locations in Canada and on their Canadian websites and domains, including, but not limited to, Les portraits fins de Monsieur B., Yvens Banatte, Head Shots by YvensB, YvensB Media Group, as well as ,,,(collectively, “Yvens Banatte ”).

This Privacy Statement does not apply to:

  • operations outside of Canada (including the websites supporting such operations), which may be subject to their own privacy statements and policies posted on their websites
  • Your interactions with third parties or their websites that are linked to or accessible from Yvens Banatte  websites or that are operated by unaffiliated parties, even though the website may contain references to Yvens Banatte inc
  • Yvens Banatte  employment-related records (other than job applicant information)
  • Yvens Banatte stores operated by independent dealers (including any other activities by or communications from such dealers)

All employees and those working on behalf of Yvens Banatte  are responsible for following this Privacy Statement. Yvens Banatte  has a Privacy Officer who is responsible for overseeing Yvens Banatte ’s compliance with this Privacy Statement. Please see "How to Contact Us" for information on how to contact Yvens Banatte  Privacy Officer.


We collect your personal information in order to provide products and services to you, to communicate with you, to enhance our products, services, and operations, and for other operational, legal and compliance purposes. Below are some examples of personal information we collect:

  • Identification information that can be used to identify you, such as your name, alias, address, phone number, or email address. We may also collect online identifiers, such as your IP address, when you browse our websites or use our applications. We may collect government-issued ID for certain types of transactions — but please provide government-issued ID information only if we ask you to.
  • Transactional or commercial information, such as products or services you purchased or considered purchasing. We may also collect your payment card information when you complete a transaction.
  • Online activities information, such as browsing history, search history, and other information when you interact with our websites, applications, and advertisements.
  • Geolocation data, including precise geolocation data if you allow our application to collect it.
  • Audio, electronic, or visual information, such as audio or video recording when you call us or when you come to our stores, but please note that we do not use such recording to identify or authenticate you and may not be able to associate such recordings with you.
  • Demographic information, such as age, gender and family status.
  • Inferences or preferences we learn or infer about you.
  • Other information about you, such as professional or employment-related information, or education information, when you provide us the information in a survey.

We do not knowingly collect or disclose personal information from youth or children under the age of 14 without parental or guardian consent. If a youth or child under the age of 14 has provided us with personally identifiable information, we ask that a parent or guardian contact us so that the information can be deleted.


We collect different types of information about you from a number of sources, including information you provide to us, information we automatically collect, information we obtain from other sources (specified below), and information we derive or infer about you.


You may choose to provide us with information when you interact with us. Examples include:

  • Identification information. You may provide your contact information, such as name, address, and phone number in case we need to reach out to you, such as arranging delivery or pickup. You may also set up your login and access credentials if you become a registered user of our websites. To complete transactions, we may collect your payment information and signatures. You can also provide your contact information, such as email, address, or phone number to receive promotional messages from us. If you apply for a charge account available at Yvens Banatte studio, we may request additional information such as your date of birth, income, and asset information to evaluate your application. Yvens Banatte solely makes credit decisions and manages these charge accounts.
  • Transactional or commercial information. You may provide or generate commercial information regarding your Yvens Banatte  purchases, returns, exchanges, warranties, and rebates.
  • Demographic information. You may provide your demographic information, including age, gender, marriage, and family status, such as when you complete a survey from us.
  • Your preferences and inferences. You may let us know your preferences in a survey, contest, promotion or sweepstakes, or other content you submit, such as product reviews.
  • Professional, educational employment-related information. You may also provide other professional, educational, or employment-related information when you respond to our surveys.
  • Other personal information, such as your medical and insurance information, which may be provided in the unlikely event you are injured and/or your property is damaged while at our location or as a result of any services and/or products we have provided to you. In such circumstances, notwithstanding anything to the contrary in this Privacy Statement, we will only use such information for the purpose of assessing and administering your injury or loss and any resulting claim and as otherwise required or permitted by applicable law.


We collect information by automated means online and offline in accordance with applicable data protection laws. When you use our websites or mobile applications, Yvens Banatte  and our partners may collect certain information by using Cookies and Other Technologies. If you choose to connect your mobile device to our free in-store Wi-Fi, we may collect your device usage information. When you visit our store or call our customer care hotline, we may collect audio or video information.

We may collect the following information via automated means:

  • Identification information, such as your IP address, device ID, cookie ID, mobile advertising identifier, or pixel identifier.
  • Online activities, such as browse and search history, interactions with our websites, applications, clickstreams, or other information about your online interactions.
  • Geolocation data, If you activate such function, we may collect certain information about your precise location through our mobile applications when it is in use to help you locate the nearest Yvens Banatte  store or for analytic purposes. Yvens Banatte  may compare the geographic information acquired from commercial sources with the IP address collected when you visit our website to derive a general geographic area in order to provide you with information or promotions relevant to your geographic area.
  • Audio, video, or electronic information, such as audio or video (if we engage in video chats with you) recording of the conversations with you when you contact our customer service centers or other support lines which are used for quality control, training, security and analytic purposes. We may also use video monitoring and other tracking technologies at Yvens Banatte  stores to enhance security, protect against theft and other crimes and to monitor in-store traffic patterns, customer counts and interests, and perform similar analytics. Since video recordings capture all activities occurring within a store, it may not be feasible to associate video recordings with you in the event that you wish to have access to such recordings. Please note that Yvens Banatte  does not use such recording to identify or authenticate you .


  • Identification information. . We may collect your contact information from Yvens Banatte  affiliates, acquired businesses, business partners, public sources, or other individuals, such as through “Refer a Friend” programs or if someone purchases a product and asks that it be delivered to you. Please note that if you provide Yvens Banatte  with the personal information of another individual, then you must take all measures, including obtaining the individual's consent, to ensure that you have the lawful right to collect and communicate the information to Yvens Banatte  and for Yvens Banatte  to collect, use, communicate and retain the personal information in accordance with this Privacy Statement.
  • Transactional or commercial information. We may obtain your commercial information, such as your purchase history, from Yvens Banatte affiliates, acquired businesses, or business partners.
  • Inferences or preference information about you, demographic information, professional or employment-related information, educational background, and geolocation information. We may collect inferences or preference information about you from business partners, such as data analytics or survey vendors. We may use such information to conduct aggregated analyses of our customer composition, and we may collect your interest and preference information to recommend products or services that may interest you. We may also learn about your preferences from public sources, such as information you submit in a public forum (e.g., a customer review).


  • Inferences or preference information about you. We may generate or derive some information about you based on other information we collect. For instance, we may analyze your information and infer your shopping preferences to provide tailored recommendations to you. To the extent allowed under applicable law, we may also conduct analyses based on aggregated, de-identified or anonymized information.


We use your personal information for various business or commercial purposes, including fulfilling products and services, communicating with you, supporting and enhancing our business functions, and for other legal, compliance, and security purposes, or as otherwise required or permitted by applicable laws.


We may use your information to provide products and services to you, such as:

  • Provide and deliver products and services, fulfill your orders and transactions, manage returns and exchanges
  • Process, record and track your purchases, payments, returns, warranties, and rebates
  • Create and manage your account registrations or benefit or reward program enrollment, when you register an account with us
  • Conduct and administer contests, surveys, and sweepstakes
  • Provide you with in-store navigation and mapping services and help you find store locations near you
  • Fulfill benefits associated with your membership or other use of our products and services
  • Identify and verify your identity when needed to provide you with products and services or access to our systems
  • Determine whether to extend commercial credit to you and to manage your commercial credit account if you apply


We may use your information to facilitate and tailor our outreach to you, such as:

  • Identify and communicate with you through various channels with transactional or promotional information, such as transaction confirmation and reminder, newsletters, coupons, and other messages
  • Evaluate and respond to your requests, inquiries, and applications
  • Administer programs for product reviews and surveys as submitted by you and other customers


We may use the information we collect listed above to enhance our products, services, and operations:

  • Conduct research and internal analytics, develop new products and services, perform market research and data analytics, and analyze our products, services, websites, and applications
  • Customize your experiences in our stores and online, including customized advertisements and offers
  • Determine and manage the effectiveness of our advertising and marketing
  • Administering our websites and applications, and perform accounting, auditing, billing, reconciliation and collection activities


We may use your information for legal, compliance, fraud prevention, and security purposes:

  • Comply with and enforce applicable legal requirements, industry standards and our policies and terms, such as our Terms and Conditions of Use
  • Assist law enforcement and respond to regulatory inquiries
  • Detect security/confidentiality incidents, protect against malicious, deceptive, fraudulent or illegal activity and prosecute those responsible for that activity


  • We may use aggregate, anonymized or de-identified data derived from personal information for our internal business purposes where permitted by and in compliance with applicable law.


We may share your personal information with unaffiliated entities (companies outside the Yvens Banatte  family) with your proper implied or express consent, or as otherwise required or permitted by applicable laws. Specifically, we share your personal information to conduct business with service providers and business partners, in accordance with legal data protection requirements.


We may disclose your personal information to companies that provide various services to us in areas, such as installation, repair, warranty, order processing and fulfillment, information technology, marketing, customer service, data analytics, research and enhancement, fraud prevention, human resources, background investigations, legal, compliance and risk management. These companies may need access to information about you in order to perform their services and functions.

In limited cases, and with your knowledge and/or consent if required by law, we may disclose information about you to a third party who may also use the information for their own specific purposes. For instance, we may provide your information to a supplier in connection with product warranty or safety issues or with a business partner who is jointly providing or promoting a product or service to you. If we jointly provide a product or service to you with a business partner, the product or service will clearly indicate that it is a joint product, typically through the use of our and our partner’s brands and logos used in the promotional and marketing material. In such circumstances our business partner’s ability to collect, use and disclose your personal information will be subject to their own privacy policy.

In addition, when you browse our websites, through Cookies and Other Technologies, we may share your online activities, such as cookie ID, device ID, IP addresses and clickstreams with a social media or online advertising vendors to serve tailored commercial information to you. For more information on this, please see the Cookies and Other Technologies and Interest-Based Advertising sections below


We may disclose information about you (1) if we believe we are required to do so by law, regulation or legal process, such as a court order or subpoena; (2) as we deem appropriate or necessary in response to requests by government agencies, such as law enforcement authorities or tax authorities; (3) when we believe disclosure is appropriate or necessary to protect the rights, property or safety of Yvens Banatte , our customers or others, including to prevent physical, financial or other harm, injury or loss or to collect debt you owe; or (4) in connection with an investigation of suspected or actual unlawful activity.


If all or any portion of our business is acquired (including, without limitation, in the event of a reorganization, dissolution or liquidation), your personal information related to the acquired business may be transferred to the purchaser but only to the extent your personal information is necessary for such transactions in which case Yvens Banatte  will comply with all applicable legal requirements.


We may share your information within our corporate group for the purposes contemplated in this Privacy Statement. Where we share your information within our corporate group, we use contractual and other measures to ensure that such information is protected in accordance with this Privacy Statement.


We may also provide your personal information to dealers that operate Yvens Banatte-branded stores for order fulfillment, rebate management, and other purposes to facilitate your transactions.


Yvens Banatte  retains personal information for as long as it is necessary to process related transactions, maintain appropriate financial and audit records, provide and improve our products and services, protect Yvens Banatte  legitimate business interests, and for as long as may be required by applicable laws.

We maintain administrative, technical, and physical safeguards designed and intended to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use, or any other breach in the protection of the information.

Yvens Banatte  uses reasonable safeguards appropriate to the sensitivity and amount of personal information under Yvens Banatte  legal control, to the purposes for which it is used and the format in which it is stored. Yvens Banatte  use a combination of measures – including administrative, physical and technical security and safeguarding measures – to help protect the security of the personal information, including:

  • A privacy framework governing the protection of personal information through its lifecycle.
  • Internal policies and procedures that define the roles and responsibilities of Yvens Banatte ’s personnel regarding the handling of personal information.
  • Technical safeguards, such as encryption, firewalls, passwords and antivirus software, to protect personal information collected, used or stored in electronic format.
  • A designated Privacy Officer accountable for Yvens Banatte ’s compliance with applicable privacy laws.
  • Employee privacy and data security training.
  • Procedures for receiving, investigating and responding to complaints or inquiries regarding Yvens Banatte ’s information handling practices.
  • Contractual provisions and other measures to require our service providers with whom we share personal information to maintain adequate privacy protections and standards.

Despite these safeguards, due to inherent uncertainty in the use of the internet and information systems and the potential for unlawful attacks by third parties, we cannot guarantee that the use of our systems, websites, or applications will be completely safe or secure.

Yvens Banatte  may process and store your personal information at a Yvens Banatte  facility or a facility of an affiliate of Yvens Banatte  in Canada, the United States of America, India, or any other country in which it maintains its facilities. In addition, some of Yvens Banatte  service providers, agents, and suppliers are located outside of Canada. Information processed in such countries may be subject to access by law enforcement or other governmental agencies in those countries pursuant to lawful orders or legal process. While your personal information may be subject to the laws of those jurisdictions, Yvens Banatte  policies require that personal information processed or stored outside of Canada or used by service providers, agents, and suppliers outside of Canada are always subject to protections comparable to those required under the applicable laws of Canada and will not be disclosed to third parties except with consent or as set out in this Privacy Statement. If you would like to obtain access to written information about Yvens Banatte  policies and practices with respect to its service providers located outside of Canada or otherwise have any questions regarding these service providers, please contact Yvens Banatte  Privacy Officer at the Contact Us address below.



We obtain your implied or express consent appropriate for the type of personal information being collected, used, or disclosed in accordance with this Privacy Statement. You may withdraw consent for the collection, use, and disclosure of personal information, subject to legal or contractual restrictions, and reasonable notice.

You may withdraw your consent to the collection, use, and disclosure of your personal information. If you request Yvens Banatte  to do so, Yvens Banatte  will take reasonable steps to destroy or delete active personal information that you have provided to us. In some circumstances, the withdrawal of consent to retain, use, or disclose your personal information may impact our capability to provide products or services to you. Please also note, we need to keep certain information when permitted by law to complete the transactions, detect security incidents, prevent fraudulent or illegal activities, identify and repair errors, comply with laws and regulations, and for other solely internal and lawful purposes.

You may withdraw your consent to the use of your personal information for the purpose of sending you our newsletters and the latest offers by e-mail by unsubscribing. Each commercial e-mail will provide you with the opportunity to unsubscribe. You will still receive transactional e-mails when you make a purchase online. In addition, it may take several days for us to register a change of preference across all our systems.

You may make a written request to Yvens Banatte  Privacy Officer at the How to Contact Us address below. When submitting a withdrawal of consent, you will be asked to provide suitable identification or to otherwise identify yourself.


We strive to keep accurate information by using technology and management processes and policies. Upon receipt of a written request, Yvens Banatte  will provide individuals with reasonable access to the personal information they provided to Yvens Banatte  as well as the ability to correct the information, if necessary. To protect your privacy and security, Yvens Banatte  will also take reasonable steps to verify your identity before releasing any information to the requesting party and before any corrections will be made. Yvens Banatte  may request appropriate proof of the requested corrections..

If you are a registered user of our websites, you can view or update your registration information by logging into your account. You may also make a written request to Yvens Banatte  Privacy Officer at the How to Contact Us address below.



Cookies refer to small packets of data that websites send to your computer or other internet-connected devices. Yvens Banatte  and our business partners use them for different purposes. These technologies can uniquely identify your browser and log information, such as your device type, system and browser information, IP address, system language, location, and your interactions with the site. Like other websites, we need some essential cookies for our website to function properly. We also use some functional cookies to pre-populate your log-in ID to make it easier for you or to help us remember where you left off when you shopped, so you do not have to restart all over again. We may use browser cookies, flash cookies, and other types of local storage.

Yvens Banatte  and our business partners also use cookies with other technologies, such as tags, beacons, or pixels. They allow us to count visitors to our web pages, evaluate the effectiveness of our promotional campaigns, or recommend relevant products and services to you when you browse social media or other websites. We think these technologies create meaningful interactions with you and are helpful, but you can let us know that you prefer otherwise by opting-out from these advertising cookies and technologies.

You may refuse certain cookies and manage your cookie preference by using the privacy settings in your browser’s software. Most browsers let you remove or stop accepting cookies from the website you visit. To do this, follow the instructions on your browser’s settings. If you do not accept cookies, however, you may not be able to use all functionality of our websites, or our websites might not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit

Moreover, for Quebec residents, you will be able to provide a consent to our cookies at your entry on our website and you can change your cookies preferences by COOKIE PREFERENCES

You can find more information and options in the Interest-Based Advertising section.


In the event that the required consents are obtained pursuant to the law, Yvens Banatte  may collect data about your activities on our websites for use in providing advertising tailored to your individual interests, and we may share your online activities information, such as cookie ID, device ID, IP address and clickstream on our websites with advertising networks administered by third parties. These ad networks track your online activities over time and across websites by collecting information through automated means, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our websites, such as the pages you have viewed. This collection and ad targeting take place both on our websites and on third-party websites that participate in the ad network, such as sites that feature advertisements delivered by the ad network. As a result, you may see certain ads on other websites based on prior activity on our websites, and vice versa.

The Digital Advertising Alliance of Canada (DAAC) has created guidance for online advertisers and provided a mechanism for such advertisers to comply with users' choices regarding interest-based ads. Visit the DAAC website to learn more about ad networks, including how to opt out of interest-based ads.


Yvens Banatte  websites and applications may include social media features (for example, a Facebook "Like" button or sign in with Facebook or Google). These features are connected to third parties and may allow such third parties to collect certain information, such as your IP address and which pages you visit on our websites. These social media features are not operated by Yvens Banatte  Your interactions with these features are governed by the privacy policies of the company providing the features.


Yvens Banatte  websites and applications may provide links to third-party websites for your convenience and information. For instance, they may link to websites of product suppliers, manufacturers, and service providers. If you access those links, you will leave the Yvens Banatte  website. Yvens Banatte  does not control those sites or their privacy practices, which may differ from Yvens Banatte  practices. Yvens Banatte  does not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Yvens Banatte  Privacy Statement. Yvens Banatte  encourages you to review the privacy policy of any company before submitting your personal information to that company.


We collect information from you during your job application, including: (1) identification information, such as your name, address, phone number, email, application portal account credentials and government-issued ID (if asked), (2) online activities, such as your interactions with our Career Portal, (3) professional or employment-related information, such as employment status; employment history, references or your résumé, (4) education information, such as your education background, (5) geolocation information, (6) demographic information, personal or family employment affiliation with Yvens Banatte , (7) audio, video or electronic information, when you communicate with us during your application or interview process and (8) other personal information, if it identifies, relates and can be reasonably associated with or linked to you. We use the information for evaluation, background check, communication and analytic purposes.


Yvens Banatte  values your opinions. If you have a privacy inquiry, compliment or complaint, with respect to this Privacy Statement or how we handle your personal information, you may direct your inquiry, compliment or complaint to Yvens Banatte Privacy Officer at or by submitting a written request to:

Yvens Banatte
Attn: Yvens Banatte  Privacy Officer – Legal Department
4035 rue Saint-Ambroise, #215
Montreal (Québec) H4C 2E1


Yvens Banatte  reserves the right to change this Privacy Statement from time to time to reflect applicable laws or regulations, or changes to our practices or procedures. In such case, Yvens Banatte  will post the revised statement in its entirety on its websites and other applicable websites with an updated revision date. Yvens Banatte  may also notify you, as required by applicable laws, by other means such as sending an e-mail or posting a notice on the home page or in the Yvens Banatte  stores.

All changes to this Privacy Statement will be effective when we post the revised Privacy Statement on our Sites. Yvens Banatte’s collection, use, communication and retention of your personal information will be governed by the version of this Privacy Statement in effect at that time.

If you continue using our websites, our products and our services after such revisions are in effect, you accept and agree to the revisions and consent to the collection, use, disclosure and retention of your personal information by Yvens Banatte  as provided in the revised Privacy Statement. It is your responsibility to ensure that you read, understand and accept the latest version of this Privacy Statement. The “Effective Date” of this Privacy Statement (at the top) is the date this Privacy Statement was last revised.



Cette Déclaration de confidentialité s'applique aux informations personnelles collectées par les opérations de Yvens Banatte et de ses filiales, entités affiliées et sociétés sœurs, ainsi qu'à leurs sites Web et domaines canadiens, notamment, mais sans s'y limiter, Les portraits fins de Monsieur B., Yvens Banatte, Head Shots by YvensB, YvensB Media Group, ainsi que,, (collectivement, « Yvens Banatte »).

Cette Déclaration de confidentialité ne s'applique pas :

aux opérations à l'extérieur du Canada (y compris les sites Web soutenant de telles opérations), qui peuvent être soumises à leurs propres déclarations de confidentialité et politiques publiées sur leurs sites Web ;à vos interactions avec des tiers ou leurs sites Web liés aux sites Web de Yvens Banatte ou exploités par des parties non affiliées, même si le site Web peut contenir des références à Yvens Banatte inc ;aux dossiers liés à l'emploi chez Yvens Banatte (autres que les informations sur les candidats à un emploi) ;aux magasins Yvens Banatte exploités par des concessionnaires indépendants (y compris toute autre activité ou communication de ces concessionnaires).Tous les employés et ceux travaillant au nom de Yvens Banatte sont responsables de suivre cette Déclaration de confidentialité. Yvens Banatte a un responsable de la protection de la vie privée chargé de superviser la conformité de Yvens Banatte avec cette Déclaration de confidentialité. Veuillez consulter la section « Comment nous contacter » pour obtenir des informations sur la façon de contacter le responsable de la protection de la vie privée de Yvens Banatte.


Nous collectons vos informations personnelles afin de vous fournir des produits et des services, de communiquer avec vous, d'améliorer nos produits, services et opérations, et à d'autres fins opérationnelles, légales et de conformité. Voici quelques exemples d'informations personnelles que nous collectons :

- des informations d'identification pouvant être utilisées pour vous identifier, telles que votre nom, alias, adresse, numéro de téléphone ou adresse e-mail. Nous pouvons également collecter des identifiants en ligne, tels que votre adresse IP, lorsque vous naviguez sur nos sites Web ou utilisez nos applications. Nous pouvons collecter une pièce d'identité délivrée par le gouvernement pour certains types de transactions, mais veuillez fournir des informations sur la pièce d'identité délivrée par le gouvernement uniquement si nous vous le demandons.des informations transactionnelles ou commerciales, telles que les produits ou services que vous avez achetés ou envisagés d'acheter. Nous pouvons également collecter vos informations de carte de paiement lorsque vous effectuez une transaction.des informations sur les activités en ligne, telles que l'historique de navigation, l'historique des recherches et d'autres informations lorsque vous interagissez avec nos sites Web, applications et publicités.des données de géolocalisation, y compris des données de géolocalisation précises si vous autorisez notre application à les collecter.des informations audio, électroniques ou visuelles, telles qu'un enregistrement audio ou vidéo lorsque vous nous appelez ou lorsque vous venez dans nos magasins, mais veuillez noter que nous n'utilisons pas de tels enregistrements pour vous identifier ou vous authentifier et nous pourrions ne pas être en mesure d'associer de tels enregistrements à vous.des informations démographiques, telles que l'âge, le sexe et la situation familiale.des déductions ou des préférences que nous apprenons ou déduisons à votre sujet.d'autres informations vous concernant, telles que des informations professionnelles ou liées à l'emploi, ou des informations sur l'éducation, lorsque vous nous fournissez les informations dans le cadre d'une enquête.Nous ne collectons pas sciemment ni ne divulguons des informations personnelles concernant les jeunes ou les enfants de moins de 14 ans sans le consentement parental ou de tuteur. Si un jeune ou un enfant de moins de 14 ans nous a fourni des informations d'identification personnelles, nous demandons à un parent ou à un tuteur de nous contacter afin que les informations puissent être supprimées.


Nous collectons différents types d'informations vous concernant à partir de plusieurs sources, y compris les informations que vous nous fournissez, les informations que nous collectons automatiquement, les informations que nous obtenons d'autres sources (spécifiées ci-dessous) et les informations que nous déduisons ou inférons à votre sujet.


Vous pouvez choisir de nous fournir des informations lorsque vous interagissez avec nous. Voici quelques exemples :

informations d'identification. Vous pouvez fournir vos coordonnées, telles que votre nom, votre adresse et votre numéro de téléphone, au cas où nous aurions besoin de vous contacter, par exemple pour organiser la livraison ou le retrait. Vous pouvez également configurer vos identifiants de connexion et d'accès si vous devenez un utilisateur enregistré de nos sites Web. Pour effectuer des transactions, nous pouvons collecter vos informations de paiement et vos signatures. Vous pouvez également fournir vos coordonnées, telles que votre adresse e-mail, votre adresse ou votre numéro de téléphone pour recevoir des messages promotionnels de notre part. Si vous demandez un compte à facturer disponible au studio Yvens Banatte, nous pouvons demander des informations supplémentaires telles que votre date de naissance, vos revenus et vos informations sur les actifs pour évaluer votre demande. Yvens Banatte prend uniquement des décisions de crédit et gère ces comptes à facturer.informations transactionnelles ou commerciales. Vous pouvez fournir ou générer des informations commerciales concernant vos achats, retours, échanges, garanties et remises Yvens Banatte.informations démographiques. Vous pouvez fournir vos informations démographiques, y compris l'âge, le sexe, le mariage et la situation familiale, par exemple lorsque vous remplissez une enquête.Vos préférences et déductions. Vous pouvez nous faire part de vos préférences dans une enquête, un concours, une promotion ou un jeu-concours, ou d'autres contenus que vous soumettez, tels que des avis sur des produits.Informations professionnelles, éducatives ou liées à l'emploi. Vous pouvez également fournir d'autres informations vous concernant, telles que des informations professionnelles, éducatives ou liées à l'emploi, par exemple si vous postulez pour un emploi chez Yvens Banatte ou si vous vous inscrivez à des programmes de formation ou à des événements chez Yvens Banatte.INFORMATIONS QUE NOUS COLLECTONS AUTOMATIQUEMENT

Nous collectons automatiquement certaines informations lorsque vous interagissez avec nos sites Web, applications et publicités. Ces informations peuvent inclure des informations telles que votre adresse IP, le type de navigateur, les pages que vous avez visitées, les liens sur lesquels vous avez cliqué, les interactions avec les annonces, l'heure de la visite, la durée de la visite et les informations de géolocalisation précises ou approximatives. Nous collectons ces informations en utilisant des technologies telles que les cookies, les balises Web et les pixels. Par exemple, nous utilisons des cookies pour recueillir des informations lorsque vous naviguez sur nos sites Web et pour conserver vos préférences d'utilisateur lorsque vous revenez sur nos sites Web.


Nous pouvons également obtenir des informations vous concernant à partir d'autres sources, telles que des bases de données publiques, des fournisseurs de données tiers, des partenaires marketing et de publicité, des réseaux sociaux (si vous choisissez de vous connecter à nos sites Web via vos comptes de réseaux sociaux) et d'autres tiers. Nous pouvons combiner ces informations avec les informations que vous nous fournissez ou que nous collectons automatiquement.


Nous utilisons vos informations personnelles pour diverses finalités commerciales, y compris pour :

fournir, maintenir et améliorer nos produits et services, notamment pour traiter les transactions, envoyer des confirmations, des reçus et des notifications liées à vos achats, et pour vous fournir un service à la clientèle et un support.communiquer avec vous, notamment pour répondre à vos questions, à vos commentaires et à vos demandes, pour vous fournir des informations sur les produits et services qui pourraient vous intéresser, pour vous envoyer des rappels, des avis techniques, des mises à jour, des alertes de sécurité et des messages administratifs et de service.personnaliser votre expérience en ligne et vous fournir des publicités, des offres et des contenus qui correspondent à vos intérêts, préférences et déductions.gérer et exploiter nos activités, y compris pour mener des analyses, des recherches, des enquêtes, des statistiques, des rapports, des audits, des contrôles de qualité, des tests de marché, des études de consommation, des enquêtes sur la satisfaction de la clientèle, des enquêtes sur la performance et l'efficacité de nos sites Web, applications, publicités, communications et opérations, et pour effectuer la planification des activités, le développement des produits, la tarification, le marketing, la publicité, les ventes, le recrutement, la sécurité, la prévention de la fraude, la conformité légale et réglementaire, et pour d'autres opérations internes.prendre des décisions de crédit et gérer les comptes à facturer, le cas échéant.conformément à vos choix et préférences, y compris pour fournir des services et des communications conformes à ces choix et préférences.respecter les obligations légales et réglementaires, et faire respecter nos droits et nos intérêts légitimes, notamment en cas de litige, de respect des lois, de réglementation et de politiques internes, de protection de la sécurité, des droits, de la propriété ou de la sécurité de Yvens Banatte, de ses employés, clients, partenaires, fournisseurs ou autres, de prévenir la fraude ou d'enquêter sur la fraude.Nous pouvons utiliser des informations agrégées ou anonymisées pour toute fin, y compris à des fins d'analyse, de recherche, de développement de produits, de marketing, de publicité et d'autres opérations commerciales.


Nous pouvons partager vos informations personnelles avec diverses parties, y compris :

avec nos filiales, entités affiliées et sociétés sœurs pour les finalités décrites dans cette Déclaration de confidentialité ;avec nos fournisseurs de services et partenaires commerciaux pour faciliter ou soutenir nos activités, y compris pour les services de traitement des paiements, la logistique, l'expédition, la livraison, l'installation, l'entretien, le support, le stockage, l'hébergement, l'infrastructure, la sécurité, le marketing, la publicité, les communications, l'analyse, la recherche, le développement, les tests, la qualité, les audits, la conformité, les enquêtes, la tarification, la facturation, la collecte de créances, la prévention de la fraude, la gestion des comptes, les ressources humaines, les avantages sociaux, l'assurance, la planification financière, la comptabilité, la fiscalité, les juridictions, la résolution des litiges, et pour d'autres opérations et finalités commerciales décrites dans cette Déclaration de confidentialité ;avec des tiers et partenaires commerciaux pour vous fournir des produits, services, publicités, offres et contenus qui peuvent vous intéresser, et pour personnaliser votre expérience en ligne. Par exemple, nous pouvons partager vos informations personnelles avec des tiers pour afficher des publicités ciblées ou personnaliser des annonces, des offres et des contenus en fonction de vos intérêts et préférences, ou pour faciliter des fonctionnalités telles que les réseaux sociaux, les discussions, les communautés, les blogs, les critiques, les notes, les commentaires, les concours, les promotions, les sondages et les enquêtes ;avec des tiers pour respecter les obligations légales et réglementaires, pour protéger la sécurité, les droits, la propriété ou la sécurité de Yvens Banatte, de ses employés, clients, partenaires, fournisseurs ou autres, ou pour prévenir la fraude ou enquêter sur la fraude. Par exemple, nous pouvons partager vos informations personnelles dans le cadre d'une enquête sur la fraude ou dans le cadre d'une procédure judiciaire, d'une ordonnance judiciaire, d'une assignation à comparaître ou d'une autre exigence légale ou réglementaire ;avec des tiers dans le cadre d'une transaction d'entreprise, d'une fusion, d'une acquisition, d'une réorganisation, d'une cession, d'une cession, d'une concession, d'une location, d'un financement, d'une diligence raisonnable ou d'une autre transaction d'entreprise similaire, ou dans le cadre d'une procédure de faillite ou de liquidation ;avec des tiers lorsque vous nous demandez ou nous autorisez à partager vos informations personnelles ;avec d'autres tiers pour toute autre fin décrite dans cette Déclaration de confidentialité, ou pour toute autre fin avec votre consentement.Nous pouvons partager des informations agrégées ou anonymisées avec des tiers à des fins d'analyse, de recherche, de marketing, de publicité ou pour toute autre fin commerciale.


Nous ne vendons pas, n'échangeons pas et ne louons pas vos informations personnelles à des tiers à des fins commerciales, publicitaires ou autres, sauf si vous consentez à une telle vente, échange ou location.

Nous pouvons partager vos informations personnelles avec des tiers pour vous fournir des produits, services, publicités, offres et contenus qui peuvent vous intéresser, ou pour personnaliser votre expérience en ligne, comme décrit dans cette Déclaration de confidentialité.

Nous prenons des mesures raisonnables pour protéger vos informations personnelles contre la perte, le vol, l'accès non autorisé, la divulgation, la copie, l'utilisation abusive, la modification, la destruction et d'autres risques, en fonction de la sensibilité des informations, de la nature des risques et de l'état de la technologie.

Nous conservons vos informations personnelles aussi longtemps que nécessaire pour atteindre les finalités décrites dans cette Déclaration de confidentialité, sauf si une période de conservation plus longue est requise ou permise par la loi.

Nous pouvons stocker et traiter vos informations personnelles dans d'autres pays que le vôtre, où les lois sur la protection des données peuvent différer et offrir un niveau de protection des données moindre que celui de votre pays de résidence. Si vous êtes situé dans l'Espace économique européen (EEE) ou en Suisse, nous mettrons en place des garanties appropriées pour protéger vos informations personnelles, par exemple en concluant des accords de transfert de données avec des tiers, en utilisant des clauses contractuelles types approuvées par la Commission européenne, en s'appuyant sur les décisions d'adéquation de la Commission européenne concernant certains pays ou en s'assurant que les tiers sont certifiés dans le cadre du Bouclier de protection des données UE-États-Unis.

Vous avez le droit de demander l'accès à vos informations personnelles, de les corriger, de les supprimer, de les restreindre et de vous opposer à leur traitement, sous réserve de certaines exceptions et limitations prévues par la loi. Vous pouvez exercer ces droits en nous contactant via les coordonnées fournies dans cette Déclaration de confidentialité.

Nous pouvons mettre à jour cette Déclaration de confidentialité périodiquement et sans préavis pour refléter les changements dans nos pratiques de confidentialité, les développements technologiques, les exigences légales ou réglementaires, ou pour toute autre raison. La date de la dernière mise à jour sera indiquée en haut de cette Déclaration de confidentialité. En continuant à utiliser nos sites Web, applications, produits ou services, ou à interagir avec nos publicités après la publication ou l'envoi d'une telle mise à jour, vous acceptez cette Déclaration de confidentialité telle que mise à jour.


Si vous avez des questions ou des préoccupations concernant cette Déclaration de confidentialité ou nos pratiques de confidentialité, ou si vous souhaitez exercer vos droits relatifs à vos informations personnelles, veuillez nous contacter à l'adresse suivante :

Yvens Banatte
Attn: Yvens Banatte Privacy Officer – Legal Department
4035 rue Saint-Ambroise, #215
Montreal (Québec) H4C 2E1